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BPOs Shifting to High-value Services

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  • Posted: November 24, 2008

THE LOCAL business process outsourcing (BPO) industry is set to shift its resources toward higher-value services next year as the global financial crisis takes its toll on traditional markets.

According to the results of a recent survey, the BPO sector sees "good to outstanding" prospects for so-called "non-voice" services.

 Full story on Philippine Daily Inquirer