The document scanning service industry has arrived at a critical juncture in its growth as a variety of new tools continue to make distributed scanning within the enterprise increasingly competitive. Scanning and capture outsourcing providers must continue to evolve and boost their ROI proposition in order to prove their value to clients.
According to a survey conducted by AIIM Market Intelligence, two primary factors drive companies toward scanning and imaging: knowledge management and productivity. Other concerns, such as saving space, reducing paper and security were clearly secondary. This should send a clear message to the industry that scanning to process, rather than scanning to archive is the pathway to growth.
Although new software and hardware have made it easier for companies to implement scanning-to-process initiatives internally, outsourced service providers maintain several key advantages that allow them to offer a superior solution if properly packaged and communicated to clients.
First of all, clients face a number of challenges when trying to implement advanced scanning procedures in-house:
Providers need to capitalize on these challenges and emphasize to clients that domain expertise is required to implement a long-term scanning-to-process solution. That domain expertise encompasses the following:
While superior equipment does factor into the value proposition for scanning providers, it is clear that the most compelling aspects of an advanced knowledge-management and productivity offering are labor intensive tasks undertaken by trained specialists. At Sourcefit, our goal has been to create a rich resource of document management expertise that is articulated and enacted by expert staff capable of becoming a key element in an advanced knowledge management and productivity offering. Our goal is to make our clients indispensable partners for the enterprises that they service, rather than just a convenient option for document archiving.
Talk to an expert today. Contact Sourcefit to learn more about the possibilities and opportunities of building your dedicated team of professionals in the Philippines.